Politique d'expédition
Shipping carrier scope
The United States (U.S.) - We offer Free Economy Shipping on orders over $59 USD!
We offer shipping services to all 50 US states.
Please be aware that specific items may be subject to shipping restrictions within the United States. These limitations may arise from factors like local or state regulations, the presence of hazardous materials, the size or shape of items, or certain address types that are incompatible with delivery services offered by some carriers.
Time & Price
Order cutoff time: 17:00 PM (Mon-Fri), UTC/GMT-6:00;
Order handling time: 1~2 days, fulfilled Mon-Fri;
Transit time: Transit time(days), please refer to the following table; shipped: Mon-Fri
| Shipping Method | Shipping Speed | Condition | Price |
| Economy | 3 to 6 business days | on orders under $59 | $7.99 |
| Economy | 3 to 6 business days | on orders $59+ | Free |
| Standard | 2 to 4 business days | on orders under $59 | $9.99 |
| Express | 1 to 2 business days | on orders under $59 | $16.00 |
Your order will be dispatched with Economy Shipping unless you choose a different option. For certain UPS orders, delivery may be handled by the Postal Service. After you've placed your order, you can expect to receive a confirmation email. Please remember that we do not process or ship orders on Saturdays, Sundays, or holidays. In the event of any order-related issues, we will reach out to you promptly to address and assist with the matter.
Once your order is confirmed, a shipping confirmation email containing comprehensive tracking information and a link will be sent to you.
In the event of any issues with your order, we will reach out to you promptly to address the problem and offer assistance.
Tracking your order
You can check the status of your order at any time using order tracking.
Please note:
Our commitment is to enhance our service and elevate your shopping experience. We collaborate with reputable courier companies, including USPS, UPS, Priority Mail, DHL, and FedEx. If you have any specific preferences regarding the carriers, please feel free to contact us at email contact@withomed.com, or online customer service.
Rest assured, we guarantee the successful delivery of your goods. In the unlikely event that your items are lost in transit, we will initiate contact with the courier and reship your parcels promptly.
Caution:
If your address provided is incorrect or false, we will be unable to ship your order.
If your address is undelivered, rest assured, we will promptly notify you.
Please be aware that there are countries or regions to which we are unable to deliver. You can't place orders if your location falls within this category.
It's important to recognize that the retail price does not include taxes, or any additional charges mandated by your local customs regulations. You may be required to cover import duties by your local customs, which is your responsibility. However, our support team is available to assist you at your demand. We kindly request your cooperation during customs clearance and advise against giving up on receiving your parcel, as we cannot assume responsibility for customs clearance fees if customers do not collaborate in the process.
